Objective:
Dedicated and results-driven administrative professional with a proven track record in efficiently managing operations, financial analysis, and team coordination. Seeking an administrative role where I can leverage my expertise in cost management, rostering, and online platform optimization to contribute to the seamless functioning of your organization. Committed to delivering exceptional support and enhancing operational efficiency for long-term success.
Experience:
Financial Service Representative - Easyfinancials Ltd., Langley British Columbia (November 2023 - Present)
- Managed a seven-figure loan book and assessed loan quality, ensuring compliance with regulatory requirements.
- Successfully reduced delinquency accounts to 4% through effective risk management strategies.
- Provided exceptional customer service by addressing client inquiries and offering personalized solutions for financial products and services.
- Exceeded sales targets by proactively identifying opportunities for new and existing clients.
- Collaborated with clients to structure loan agreements based on their financial needs.
Administrative Assistant - Double Dribble Group Ltd., Christchurch New Zealand (April 2021 - July 2023)
- Analyzed wage calculations and cost of goods sold of the Christchurch Central area of restaurants periodically.
- Developed and maintained a costing system for all venues in the Double Dribble Group.
- Provided comprehensive administrative support to the directors.
- Created and managed a venue roster system for all venues in the Double Dribble Group.
- Oversaw social media, online ordering platforms, and POS configurations for Eightgrains, Sushi Soldier, and Boom Boom Chicken Venues.
Education:
Aspire 2 International, Christchurch - Business Level 7
Served as Secretary of the Student Council from January 2019 to October of 2019.
University of St La Salle, Bacolod City Philippines - Bachelor’s Degree in Business Administration (Major in Marketing Management)
Served as a Student Council Member from June 2015 to March 2016.
Awards and Qualifications:
- License Control Qualification - 2020
- Best Overall Outdoor Advertisement - 2015
- Best Advertising Campaign Nominee - 2015
Skills:
- Proficient in Microsoft Office and Google Business Suite
- Familiar with Google Business Profile and Meta Business Suite
- Experience with Ubereats Management Platform and Mr Yum Platform
- Proficient in Adobe Photoshop
- Basic knowledge of Python